IACM News

Desktop Support Engineer

Location: Kolkata, Gurgaon,Noida & Delhi Locations

Experience: 1 Year

Skill Required: Graduate

Job Description:

·        Handle daily technical support activities on desktop support, data network and server       management.
·        Grow clients and communicate to Account Manager by determining new opportunities.
·        Setup desktop computers and peripherals and test network connections.
·        Install and test desktop software applications and internet browsers.
·        Test computers to ensure proper functioning of computer systems.
·        Train end users on usage of computer hardware and software.
·        Develop and manage effective professional working relationships with contractor personnel, co-workers and clients.
·        Adhere to policies as per corporate manuals and directives.
·        Extend computer support for systems’ software and hardware.
·        Setup computers and install software for various applications and programs.
·        Interact with staff on desktop problems and their resolution.
·        Network and connect computers within organization to better communication.
·        Order or buy computer systems and liaise with purchase and supplies department.
·        Maintain computer peripheral devices like printers and resolve associated problems

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