IACM News

Desktop Support Engineer

Location: Rajasthan, Delhi, Haryana, Punjab & Uttarpradesh

Experience: 1 Year

Skill Required: Graduation must be completed from Science stream (B.SC/B.tech/BCA)

Job Description:

  • Handle daily technical support activities on desktop support, data network and server       management.
    ·        Grow clients and communicate to Account Manager by determining new opportunities.
    ·        Setup desktop computers and peripherals and test network connections.
    ·        Install and test desktop software applications and internet browsers.
    ·        Test computers to ensure proper functioning of computer systems.
    ·        Train end users on usage of computer hardware and software.
    ·        Develop and manage effective professional working relationships with contractor personnel, co-workers and clients.
    ·        Adhere to policies as per corporate manuals and directives.
    ·        Extend computer support for systems’ software and hardware.
    ·        Setup computers and install software for various applications and programs.
    ·        Interact with staff on desktop problems and their resolution.
    ·        Network and connect computers within organization to better communication.
    ·        Order or buy computer systems and liaise with purchase and supplies department.
    ·        Maintain computer peripheral devices like printers and resolve associated problems

 

 

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