IACM News

MAC Support Engineer

Location: Gurgaon

Experience: Minimum 1.5 Years in MAC

Skill Required:

  • Candidates must have completed graduation
  • Should have good communication skill

Job Description:

  • Installation of operating System-WIN 2000/XP/Win 7/Win 8.
  • Installation of MAC OSX.
  • Troubleshooting & manage Hardware various type of Laptop & Desktop.
  •  Installation of hardware component like Printer, Modem, Scanner, Multimedia kit etc.
  • Knowledge of various utilities, Antivirus Software.
  • Installation & Configurations of Win 2003 Server Professional.
  • Troubleshooting, Configuring & Upgrading of network..
  • Knowledge of ADS, Group Policy, Domain Controller.
  • Working on DHCP & DNS.
  • Working on all OS like Windows XP, 7 and Window 8, MAC OS.
  • Working on all Smart phone Technologies (Android/iphone/Ipad).
  • Working on MAC OSX / iOS – Mac Laptop & iMac as well.
  • Manage Backup Tape and Knowledge of Backups.
  • Troubleshooting & Manage all type of Wi-Fi router like Linksys, Extreme Networks, D-link.
  • Working in Domain Environment & Handling all types of Issue.
  • Manage the Switches I/O Port & LAN, WAN Networks.
  • Manage VC through ISDN Number and also through IP Address.

Responsibilities:

  • Working on day-to-day Operation & Goal.
  • Handling other location user via Remotely
  • Handling VIP user & Regular User also.
  • Maintain the Inventory & all IT assets equipment.
  • Lead the Team Size is 5 no.
  • Handel all Apple product Hardware & Software issue.
  • Contact vendors in case of System failures.
  • Escalate the Level of issue with Manager or third party vendors.

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