Network & Technical Engineer 

Location: Kaushambi

Experience: 0-1 Year

Skills required:

  • Analytic and problem solving skill
  • General computer skills (MS Office, Access)
  • Subject matter experts
  • Able to organize, coordinate, and direct users and teams skill
  • Should be open to work in flexible hours and time zones

Job description:

  • CCTV Level 2 support to B2B customer for their CCTV and Application support.
  • Maintaining CSAT score from several B2B customers.
  • Proficient in handling escalated calls and providing level 2 Technical Support. Microsoft Outlook, Outlook Express configuration, backup, troubleshooting Installation & Configuration of CCTV and its basic level of troubleshooting.
  • Remote support & Net meting support using Teamviewer. Installation of Antivirus, Patches & Updates from Backend side & front end both.
  • Experience in installation of Windows, configuration, Technical troubleshooting, support of server Hardware, operating systems, Microsoft application software and Windows XP & Windows 7.
  • Sound knowledge on IP addressing scheme

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